Stumptown Coffee Roasters

When I was in Portland a few months ago, I was introduced to Stumptown Coffee, which is a local coffee roastery. Never having been a huge coffee fan, I was really surprised at how much I enjoyed their brew. I enjoyed it so much that I invested in a new coffeemaker, coffee grinder, bean-measuring spoon, and coffee brush. The coffee jones was upon me. I went from an occasional drinker to a ‘must have coffee in the morning’ type. And yes, I did get pissy if I didn’t have coffee.

I enjoyed their coffee for the next two months. When it came time to order more of my favorite coffee, Rwanda Karaba, it was no longer available. To say I was disappointed was an understatement. I tried Folgers (my old brand) and even some Starbucks, but was disappointed by both. Finally, I emailed Stumptown and asked about my coffee. Didn’t hear anything for a few days and figured I was being ignored. I WAS WRONG!!

I got a great email from Jodi Geren with Stumptown telling me that they no longer carried the Karaba. She went on to say that if I’d give her a call, she’d be happy to send me some Rwanda Musasa, which is even more flavorful than the Karaba. To me, that’s just awesome.

This is a great example of customer service. The fine folks at Stumptown have made a customer for life.

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The first Jewish Pope

Your Papal Name is Pope Alexander IX

You think Pope Benedict IX was a Saint who should have indulged himself a bit more. You’re already halfway though “How to Excommunicate for Fun and Profit” and, if you were made Pope, you would have the treasures of the Vatican on www.ebay.com before the end of week one.

Get your own name at What’s My Papal Name?