Dear AT&T…You Suck.

UPDATE: As of 3:00 pm today, my home phone appears to be cancelled. Spoke to a guy at AT&T yesterday afternoon who was as confused as I was about why this was taking so long. Not only did he get the order placed, but he also credited me the entire month of August. Now let’s just pray that my DSL still works.

Yes, it’s true. The “new” AT&T sucks just as bad as the old AT&T. I don’t know which brain dead idiot(s) in the FCC thought merging 3 giant companies into one would be a good idea, but whomever it was obviously didn’t have ATT as his service provider.

In order to save some ducets, I decided to cancel my home phone but keep DSL. What I didn’t realize was that this request would take an act of Congress, two notary publics, 3 supervisors, 8 phone calls, and the blood of a white chicken to just get the order into the system. I did this two weeks ago…14 days…336 hours…20,160 seconds…and I’m still waiting for the order to be processed. I can guaran-freaking-tee you that if I wanted to increase my AT&Terrible monthly charges, it would have taken them 10 minutes to process the order.

In order to get the “naked DSL”, I had to combine my ATT wireless bill into my wired bill. If I didn’t, ATT would have charged me $15.00 a month in “network access charges” since I no longer had a home phone. Fine…well, I mean it’s not fine really because if you don’t use ATT wireless, you don’t save shit for cancelling your local service since it costs about $20.00/month. Fortunately I’m a Cingular customer so I get a $5.00 discount for that and $5.00 for combining my bill. Wahoo.

Now the interesting part is that my cell phone bill is due next week. When I log into AT&Terrible’s wireless site, it won’t show me my bill. It tells me that since I’m now a combined customer, I have to sign into the wired side of the house to get my bill. OK, that makes sense. So I sign onto the wired side of the house.

And there’s no bill. It shows that I paid my wired bill on August 24th and that I have no new charges. *Sigh* They best pray that my cell phone doesn’t get cancelled.

Oh…wait…almost forgot. I made some changes to my cell phone in July…paid my August bill, which was higher than normal because, of course, I was prorated for the remainder of July on my new plan and I had to pay the full charges for the next month. When I called to cancel the local service, I asked if ATT could give me my new monthly cell charges…they said no, because the bills weren’t issued yet and I needed to check after the 17th of August. So I did…only to be told I have to sign onto the wired side for my bill.

The Move

“I think we need to move Mom to Colorado,” he said. I was floored. The last words I ever expected to come out of my brother’s mouth were, “I think we need to move Mom to Colorado”.

I had to agree with him because it is a good idea. She’d be close to family, her grandkids, and someone to kick her in the ass to get out and do stuff. Our only stipulation was that Mom had to put some effort into it on her end. We wouldn’t do everything for her. It was simple stuff…and she’s not done any of it. I take that back…she’s spent money on a handyman to “fix” stuff around the house. This is after we told her to spend NO MONEY until we had a contract. So far, the only thing she’s done is exactly what we asked her not to do.

I’m telling you this right now, Dear Reader. My Mom is going to screw this up. She’s going to dick around, my brother is going to get pissed off, then he’s going to pull the plug. We talked for about 30 minutes last night and pretty much agreed that if she doesn’t put any effort into it, we’re done. Don’t get me wrong, we both agree that this would be the best thing for her, and we’ll do whatever we can to get her there, but it can’t be one sided.

I know that’s a shitty attitude to have, but we don’t know what else to do. Mom bitches because no one comes to see her, we don’t care about her, etc. So now that we’ve decided to move her close to family, she does nothing to help. The one thing that’ll kill this is her apathy. And, I hate to say this, but there’s not going to be any more of us wasting vacations to sit around and stare at one another.

So…that’s where we are, internet. We’ve offered Mom a golden opportunity…let’s hope she doesn’t tarnish it.

Part time job

I have to get a part time job, Dear Reader, and it’s really bothering me. I mean, I don’t have to get one, but it’ll come in handy to pay off some debt I have. I just can’t seem get past this pride thing I have and I know I’m just being stupid. To be honest, I have no desire to work another job. None. There is not the the slighest, teensy tiniest bit desire anywhere in my body to work another job.

Yes, I know I’m being a whiny bitch, but that’s why I have this lovely little site on the ‘net. It’s my place to bitch and complain when no one else will listen. Well, others will listen, but I know they get tired of it. Plus, when I type it out, I realize I’m just being a whiny bitch and it helps me get past that…most of the time.

So…I should be heading out the door towards Barnes & Noble or Lowe’s or Best Buy…but here I sit, typing…because I know how to do that. I don’t know nothin’ ’bout birthin’ no babies…nor about working a part-time job.